Katkotna
FAQ
The practical details, from Katkotna’s published care of an order.
Can the baby’s name be embroidered?
Yes. Katkotna embroiders the newborn’s name on the sets that support it. Write the name in your order. The studio confirms the spelling before stitching, and on some designs will draw the embroidery for you before it is made.
Are the sets made to order?
Yes. Embroidered sets are prepared from the choices you send: design, colour when one is listed, size, and name.
How do I order?
Open a design, choose the listed options, and either send that design on WhatsApp or add several designs to the order list. The list lives in this browser until you send it. Nothing is paid on the website.
How long does a set take?
Katkotna publishes two timings. A standard order is prepared in 8 business days from confirmation. A rush order is prepared in 2 business days for an additional SAR 50. Shipping within Saudi Arabia is then usually 1–3 business days after the set is ready. The published windows from confirmation to arrival are 9–11 business days for a standard order and 3–5 business days for a rush order.
Which sizes are available?
Where the original product page listed sizes, this site offers Newborn, 0–3 months, and 3–6 months. A few designs did not publish a size list. Those pages say so, and the size is confirmed on WhatsApp.
Where do you ship?
All regions of Saudi Arabia. Shipping is SAR 25.
Can I change the name after I send the order?
Write as soon as you can. Whether the name can still change depends on how far the embroidery has gone.
How should the cotton be washed?
Katkotna sends every piece clean and pressed. Wash in cold water, or as the care label says, with a mild detergent made for baby clothes. Turn embroidered pieces inside out. Keep chlorine and strong bleach away from them. Dry gently, away from high heat, and iron embroidery from the inside or through a cloth.